Enabled proactive migration to new software platform for a US-based asset manager

A US-based asset manager requested seamless migration to a new content management platform (Sitecore) by identifying/fixing issues on its web portal.

During platform migration, the following challenges were faced during system integration: 

• The format of webpages and emails was misaligned
• Breaks were observed in content on the webpages
• Immediate intervention was required to assess the system-wide impact 

Crisil’s team independently performed quality assurance checks and identified and fixed problem areas in system migration. 

• Email and webpage templates that were affected by the migration were identified 
• Alignment changes were analyzed, documented and executed, codes were fixed, the format was changed and other quality checks within the scope were undertaken 
• Out-of-scope issues were proactively detected and communicated to the client development team, enabling faster resolution 
• New SOP documents were created and the existing ones updated for all processes/tasks on the new platform