Objective

To enhance quality, speed production and reduce costs for a large European Investment Bank by migrating the research publication function.
 

CRISIL's Solution

• Migrated the investment bank’s 13-member publishing desk, comprising editors and visual analysts, to CRISIL, while maintaining ongoing support
  
• Per the engagement mandate, retained part of the existing team and rebuilt the rest with new hires
  
  • Support was initiated by staffing two senior editors, one editor and two visual analysts; the team was trained to be ready to go live in two to three weeks
    
  • The CRISIL team worked with the bank’s head of research and COO to rebadge three editors; a visual analyst was later added
    
• CRISIL senior editors provided quasi-supervisory analyst (SA) review, flagging any compliance and regulatory issues, reducing the workload of client SAs and improving overall efficiency
  
• The CRISIL team worked with the client’s branding team, helping to create new research report templates
  
• Provided client with 24x6 support
  

Client Impact

• Completed transition in four months
  
• Efficiency, measured as turnaround time, improved 35-40%
  
• Enhanced report quality
  
• Client cost reductions of approximately USD 550K annually
  

Questions

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